Trusted by 3,200+ veterinary clinics worldwide

The Smarter Way to Run Your Veterinary Practice

Rapidlink55 unifies appointment scheduling, digital medical records, and a pet owner portal into one seamless platform — so your team can focus on what matters most: exceptional animal care.

No credit card required · Setup in under 20 minutes · HIPAA-compliant

3,200+
Clinics Worldwide
99.97%
Uptime SLA
4.8×
Faster Scheduling
2.1M+
Appointments Booked
4.9/5
Average Rating

Everything Your Clinic Needs, Nothing It Doesn't

Purpose-built for veterinary professionals, Rapidlink55 replaces fragmented tools with one intelligent platform that grows with your practice.

Intelligent Appointment Scheduling

Eliminate double-bookings and phone tag with our AI-assisted scheduler. Clients self-book 24/7 via the pet owner portal, while automated reminders reduce no-shows by up to 38%. Supports multi-vet, multi-room, and multi-location configurations.

Digital Medical Records

Maintain comprehensive, searchable patient histories — from vaccination records and lab results to surgical notes and imaging attachments. Structured SOAP notes, customizable templates, and one-click prescription generation keep your clinical workflow efficient and audit-ready.

Pet Owner Portal

Give clients a branded, mobile-friendly portal to view their pet's records, request appointments, receive post-visit summaries, and communicate directly with your team. Increases client satisfaction scores and builds lasting loyalty — all without adding staff workload.

Reporting & Analytics

Make data-driven decisions with real-time dashboards covering revenue, appointment utilization, staff performance, and patient outcomes. Export custom reports for accounting, compliance, or strategic planning. Identify trends before they become problems.

Up and Running in Three Steps

Our dedicated onboarding team ensures a smooth transition from your current system — typically completed within one business week.

1

Import & Configure

We securely migrate your existing patient records, staff profiles, and scheduling configurations. Our team handles the heavy lifting — you review and approve.

2

Train Your Team

Live onboarding sessions, role-specific video guides, and a dedicated success manager ensure every team member is confident from day one.

3

Go Live & Grow

Launch your branded pet owner portal, activate automated reminders, and start seeing measurable improvements in efficiency and client satisfaction within the first week.

Built by Veterinary Professionals, for Veterinary Professionals

Rapidlink55 was founded in 2017 by a team of veterinarians, practice managers, and software engineers who experienced firsthand the limitations of generic clinic management tools.

We set out to build a platform that genuinely understands veterinary workflows — one that reduces administrative burden, strengthens the client relationship, and gives practitioners more time for the work they love.

Today, Rapidlink55 serves over 3,200 clinics across North America and Europe, from single-vet practices to multi-location hospital groups.

HIPAA & GDPR Compliant

End-to-end encryption, role-based access controls, and regular third-party security audits.

24/7 Priority Support

Reach a real veterinary software specialist via phone, chat, or email — any time, any day.

Open API & Integrations

Connect with IDEXX, Zoetis, QuickBooks, and 40+ other tools your practice already relies on.

The People Behind Rapidlink55

A multidisciplinary team united by a shared passion for animal health and technology.

SW

Dr. Sarah Whitmore, DVM

Co-Founder & CEO
18 years in veterinary practice
MC

Marcus Chen

Co-Founder & CTO
14 years in healthtech engineering
PN

Dr. Priya Nair, VMD

Chief Clinical Officer
12 years in veterinary medicine
JH

James Harrington

VP of Customer Success
10 years in SaaS onboarding

What Veterinary Professionals Are Saying

Don't take our word for it — hear from the clinics that have transformed their practice with Rapidlink55.

"Switching to Rapidlink55 was the best operational decision we've made in a decade. Our no-show rate dropped by 34% in the first month, and our receptionists finally have time to actually greet clients warmly."

Dr. Lauren Mitchell, DVM
Owner, Riverside Animal Hospital — Portland, OR

"The digital medical records alone justified the investment. We used to spend 45 minutes searching for paper charts before each appointment. Now everything is accessible in seconds, and our vets can focus on diagnosis, not paperwork."

Robert Tanaka
Practice Manager, Greenfield Veterinary Group — Austin, TX

"Our clients love the pet owner portal. Being able to view vaccination records, request refills, and message our team directly has transformed how they engage with us. Client retention is up 22% year-over-year."

Dr. Amara Collins, VMD
Medical Director, PawCare Veterinary Centres — London, UK

Frequently Asked Questions

Everything you need to know about getting started with Rapidlink55.

Most clinics are fully operational within 5–7 business days. Our onboarding team handles data migration, system configuration, and staff training. A dedicated Customer Success Manager guides you through every step, and we offer live Q&A sessions throughout the process. Solo practices often go live within 48 hours.
Yes. We support direct data imports from all major veterinary practice management systems including Cornerstone, ezyVet, AVImark, Impromed, and VetPro. Our migration specialists ensure patient records, appointment history, and billing data transfer accurately and securely. We provide a data verification report before you go live.
Absolutely. Rapidlink55 is built to meet HIPAA requirements for US-based practices and GDPR requirements for EU-based clinics. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We sign Business Associate Agreements (BAAs) with all customers, maintain SOC 2 Type II certification, and conduct annual third-party penetration testing.
The pet owner portal is a branded web and mobile experience where clients can: view their pet's complete medical history and vaccination records, request and self-schedule appointments, receive automated reminders and post-visit care summaries, request prescription refills, message your clinic directly, and access invoices and payment history. The portal is fully customizable with your clinic's logo and color scheme.
Rapidlink55 offers three plans: Essentials (solo practitioners and small clinics), Professional (multi-vet practices), and Enterprise (multi-location groups). All plans include core scheduling, medical records, and the pet owner portal. Advanced analytics, API access, and custom integrations are available on Professional and Enterprise. Contact our team for a personalized quote — we offer annual billing discounts and non-profit pricing.
Yes. We offer a full-featured 30-day free trial with no credit card required. During your trial, you'll have access to all features on the Professional plan, including data import, the pet owner portal, and dedicated onboarding support. At the end of your trial, choose the plan that fits your practice — or cancel with no obligation.

Ready to Transform Your Practice?

Schedule a personalized demo or start your free trial today. Our team typically responds within 2 business hours.

Phone
+1 (888) 742-5500
Headquarters
820 NW Davis Street, Suite 400
Portland, OR 97209, United States
Support Hours
24/7 for all paid plans
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